Customer Lifetime Value

Estimate customer lifetime value from order value, purchase frequency, lifetime and gross margin.

How this calculator works

Enter the values for first value, second value and review the units before calculating.

Formula / method

CLV = average order value × orders/year × lifetime × gross margin

Worked example

$75 × 4 orders × 3 years × 50% margin gives a $450 gross-profit CLV.

Assumptions and limitations

Purchase frequency and lifetime are stable averages, and margin is expressed as a percentage.

This is a gross-profit estimate and excludes acquisition, support, churn timing and discounting.